Client successes : operational improvement

Transmark Partners helps clients identify and shape operational improvements for their existing business in the US., leading to reduced costs, increased customer satisfaction, more efficient supply chain, enhanced employee engagement and performance.

Client success: For this leading magazine/publishing company, Transmark conducted an in-depth performance audit of their customer service and distribution operations. This audit lead to outsourcing their call center operations and select a new distribution partner, resulting in annual savings of $500,000 and a 20% increase in the subscription renewal rates.